Job vacancy details
Helpdesk Team Engineer
| Employer | Museum of London | Museum of London | Reference | ISMoL7-2 |
|---|---|---|---|
| Published | Wed 23/07/2008 10:00 AM | Closing Date | Fri 22/08/2008 23:30 PM |
| Working Pattern | Full Time, Permanent position | Hours | 35 hours per week on a five days out of seven basis, which will be determined by business need. |
| Salary | Starting salary of £27,789 p.a. | CRB Check | No |
| Location | London Wall Hackney, Eagle Wharf Road West India Quay | ||
The Museum of London is looking for a talented, motivated and driven Helpdesk Engineer to work as part of a team of 3 engineers. You will be responsible for managing the day to day IT problems encountered by our c400 users throughout the Museum of London Group. You will attend to PCs, Servers, peripheral devices and network equipment on the Group’s three London sites. You will also respond to support requests made, logged and tracked on the group’s helpdesk system, and be expected to diagnose and prioritise those calls on the basis of their severity.
The successful candidate must have recent substantial experience in an IT/Helpdesk/user support role and a current Microsoft Certification (MCP, MCSA, MCSE). You must also have experience of supporting Windows 2000/2003 Server, Windows 2000/XP Professional, the Microsoft Office suite, and MS Exchange Server 2000/2003. You will need a flexible approach to working hours and on occasion will be asked to provide on call and weekend cover.
Experience of McAfee Anti-Virus software management, Altiris Client Management suite, Veritas Backup Exec, Oracle RDBMS and SQL Server is desirable as is experience of supporting a joint PC/MAC based environment.
The closing date for applications is Friday 22nd August 2008 at 1700 Hours. Interviews will be held in the week commencing 15th September 2008.
Equal Opportunities
Only with a wide range of backgrounds, experiences, perspectives and cultures can we bring London’s diverse histories to life and truly reflect the city and its people today.
As a member of the Employers’ Forum on Disability, we encourage applications from applicants with disabilities and will interview all who meet the minimum criteria for a job vacancy.
Attached Documents
Other Attributes
- Keywords: helpdesk, it
- Sector: Museums and Galleries
- Occupation: IT/Telecoms
- Location: Corporation of London
