Employer:London Borough of Richmond Upon Thames 

Reference:ECS/3549 

Salary:£28,524 - £30,603 (PO1 Pay Award Pending)  

Hours:36 Per Week 

Working pattern:Full Time, Permanent position 

Location:Regal House, Twickenham 

Closing date:11/09/2008 12:00 PM 

Information Systems (IS) Support Officers are part of the IS Support team for Education and Children’s Services. The IS Support team provides support and training to users of a range of IT systems within Education and Children’s Services and Schools, and undertakes ongoing development work to ensure systems continue to meet business needs.

We currently have two vacancies within the team, the first focusing on MIS (RM G2) support for our primary schools, and candidates must be able to work and travel across the borough delivering hands on support in schools as well as being a key member of the central team linking work in schools to that of that of the centrally based team. The second post will focus on the delivery of support for our central systems for delivery of ICS and Richmond’s central pupil database and will be based in Regal House, Twickenham, again the successful candidate must be able to deliver support to staff based at any of our locations across the borough.

Ideal candidates will have highly developed IT skills, experience of providing user support and systems administration for IT systems, and excellent influencing and communications skills. Candidates will need to have a keen awareness of national developments within Children’s Services, the Every Child Matters agenda and the challenges facing Childrens Services and Schools. Previous experience working with an Integrated Children’s System (ICS) or Education IT system is highly desirable.

Please note that this post is subject to Enhanced CRB Disclosure

Equal Opportunities

Applications are particularly welcome from black and ethnic minorities and people with disabilities who are currently under-represented in the service. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and volunteers to share this commitment.