Senior Registration Officer

Contract: Permanent, full time

Location: Camden Town Hall, Judd Street

Salary: £30,345 to £31,935

The London Borough of Camden currently has an exciting opportunity for a Senior Registration Officer to join their team.

The purpose of this role is to perform the statutory duties and responsibilities of a Registrar of Births, Deaths and Marriages, as stipulated by the Home Office. In particular, the registration of all births and deaths in the borough and the conducting of civil marriages, civil partnerships and citizenship ceremonies. You will also perform Nationality/Settlement Checking, Deed Polls and back office administration duties on an ad hoc basis.

Just as importantly, the ideal candidate will be able to demonstrate their enthusiasm and commitment to delivering excellent customer service and driving improvement in Camden Register Office. There will be opportunities to take responsibility for projects to achieve these objectives and expand the service. We have recently embarked on projects to move all bookings and payments online and to refurbish the register office but there are still many exciting projects ahead for you to be involved in!

Role Requirements

• You will have a solid background in registering births, deaths and marriages, with knowledge of registration legislation handbooks.

• Must be adaptable in a continually changing register office.

• Be able to work well with the team and in a methodical way without direct supervision.

• Excellent presentation and communication skills, particularly when dealing with customers at emotional times in their lives.

• Committed to continually driving improvement in the service.

• Ability to explain information in a clear and concise manner whilst bearing in mind legal requirements.

• Experience of dealing with members of the public, including face to face, by phone, email and in writing.

• Experience of daily accounting for registration fees and cash handling

• Registration with OISC and Experience of Nationality Checking are desirable

Additional Information

Camden is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

This role is subject to an Enhanced CRB

How to apply:

To apply for this job please follow the “Apply for this job” link. As part of the application form you will be asked to explain how you meet the key requirements for this role listed in the advert. When explaining how you meet each of the requirements, please give examples that clearly demonstrate your skills, knowledge and experience. When writing your examples give a brief description of the situation or task but focus on the actions you took and the result of your actions.

Closing date for applications: Friday 24th February at 23:59

Interviews to be held: W/C 5th March

Please quote reference: LBC1842

For further information about this role, please refer to the Job Profile.