Systems Analyst - Telephony
Employer:London Borough of Waltham Forest
Reference:1261/50038751/ENV
Salary:£26,064 - £31,353 per annum
Hours:36 per week
Working pattern:Full Time, Permanent position
Location:Silver Birch House, Uplands Business Park, Blackhorse Lane, Walthamstow
Closing date:23/01/2009 23:30 PM
The London Borough of Waltham forest is a four star authority. The council is now looking for an enthusiastic and self motivated individual to join its Telephony team. As a member of the ICS telephony section your role will be to provide day-to-day technical support and installations of the borough’s telephony infrastructure. Your duties will involve liaising with service providers, and the administration of contracts relating to the provision of voice services, including; videoconferencing and bulk outbound call charges,
You will be required to deliver ICS services in an equitable manner, ensuring comprehensive customer focused communication and information transfer with customers, colleagues and partners.
Equal Opportunities
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population.
We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace.
The Council is committed to meeting its 4 strategic outcomes contained in its Corporate Equality Plan:
• Promoting equality of opportunity
• Opposing all forms of discrimination, intolerance and disadvantage
• Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels
• Providing fair, appropriate, accessible and excellent services to all.
Respecting Diversity is a core Council value.
For more information please visit: http://www.walthamforest.gov.uk/index/social.htm
Application Information
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