Employer:East Hertfordshire District Council
Reference:CS012
Salary:£21,139 - £26,488 (including local weighting)
Hours:
Working pattern:Full Time, Permanent position
Location:SG13 8EQ
Closing date:23/01/2009 17:00 PM
What’s the job ?
Operating within the Environmental Services area and responsible for supervising a small call centre team who also provide administration and financial support to all services within this direct line service arena.
What are the ‘must haves’?
- Strong customer care skills and capability to manage the call centre efficiently
- Ability to equip members of the business support team with sound training and tools to ensure they are able to carry out their jobs with confidence
- Roll out training for corporate electronic systems to new and existing members of Environmental Services
Other essentials !
- High level organizational skills – are you able to juggle lots of balls in the air?
- First class people skills – do you have skills to encourage and develop others?
- Able to demonstrate advanced numeracy and admin skills – can you monitor budgets and analyse and report data meaningfully?
- Manage and monitor invoice and payments for the service
Do you also have ?
- Excellent knowledge of Microsoft office & experience of working with databases and back office technology?
- Are you reliable, committed, flexible and able to solve problems to absolute completion?
If you have all the above, then this could be the job for you. What’s the reward? All of the great benefits given below but best of all, working within a large service area full of fabulous, hardworking and dedicated team playing people.
IIP accredited, we offer great benefits including relocation packages, flexible working hours, generous leave, subsidised use of leisure facilities and a delightful working location in Hertford.
If you would like an informal chat for further information about the post, please contact Jean Petrie – Business Development & Support Manager on the number below.
